We offer free shipping in the U.S. on orders $75+ and free easy exchanges & returns within 30 days (excludes final sale).
To initiate an exchange or return and receive a prepaid return shipping label, click here or the "START A RETURN" button above.
DOLAN accepts free returns for U.S. orders on goods received back to us within 30 calendar days of delivery date. All goods must be returned unworn and in perfect condition with original tags if applicable. Please also include the order number or packing slip.
E-gift cards, Final Sale, and most Protective Essentials items and donations to The Laundry Truck LA are non-refundable.
Returns are processed within 7-10 business days of receipt. Refund timing depends on how quickly orders are returned and your financial institutions payout speed. All refunds will be given in the same method as original payment.
Please note that we do not accept liability for shipping loss or damage of returned goods.
Because we are working as quickly as possible to fulfill orders, we are unable to revise or cancel an order after it has been placed. Refused packages are subject to a restocking fee.
FINAL SALE items are not eligible for return. This includes e-gift cards, items marked final sale, face covers, and donations. Final sale product returned back to DOLAN without an approved return request will be sent back to the address on the order.
DOLAN also offers easy returns on international orders! International returns must be postmarked to DOLAN within 30 days of customer delivery. You will be refunded the amount of your order less all shipping costs. Any duties and taxes paid are nonrefundable.